As a commissioner, I have worked with SMG on a number of projects. I value the obvious high quality research, knowledge and experience within the team. The team are articulate, engaging and willing to ‘think outside the box’. I have been impressed by the breadth of reach and depth of information they can achieve and the high quality of their work and reports. No subject has been of difficulty and the ability to flex when needed by the commissioning organisation has been appreciated. They are a great bunch to work with!
Tony Proom
East Sussex County Council
SMG provided expert support to us enabling a good understanding of Social Marketing and how to use this to achieve behavioural goals. A strong customer focus was guided through the use of SMG designed tools as well as the development of a clear strategy.
George Scott
West Lothian Council
SMG provided an invaluable training programme to Active Travel officers across Scotland’s 32 local authorities. It has helped many of them adopt a much more customer oriented and behaviour change focus on planning and delivering our funded projects. The training continues to realise impact, including new staff not exposed to the initial training. It’s also helped improve our own team’s understanding of social marketing and behaviour change.