We really appreciated SMG's hard work, understanding and flexibility throughout this project. From their insight gathering they have given us very useful findings and recommendations to take forward to inform our local strategy.
Lynsey Birch
Knowsley Council
SMG provided expert support to us enabling a good understanding of Social Marketing and how to use this to achieve behavioural goals. A strong customer focus was guided through the use of SMG designed tools as well as the development of a clear strategy.
George Scott
West Lothian Council
The report is exactly what I was hoping for and will be incredibly helpful for the next phase of the project. The findings have certainly challenged some of our initial assumptions. There is clearly lots more to be done but these findings will certainly help guide our efforts moving forward.